Paula Poirier has been Chief Operating Officer (COO) and President of Emergency Medical Care Inc. (EMC) since February 2009. As COO, Paula provides leadership and direction for the day-to-day operations of the EHS Ambulance Operations system in Nova Scotia (ground/air/medical communications) as well as 811 Telecare for both Nova Scotia and Prince Edward Island.
Paula has more than 35 years experience in health care, specifically in the field of emergency health services. She served as Director of the Emergency Health Services (EHS) Provincial Programs for the Department of Health and Wellness for over eight years. In this role, she was responsible for four provincial programs, with a key focus on the continual development and implementation of the Nova Scotia Trauma Program, Simulation and Training Centre, Medical First Responders Program and the day-to-day operations of EHS LifeFlight, Nova Scotia’s critical care transport program.
Paula graduated from St. Martha’s School of Nursing. She holds a Bachelor of Nursing degree and a Master of Nursing degree from Dalhousie University.
Paula began her clinical career in nursing in many areas (e.g., general surgery, orthopedics and emergency) at the Halifax Infirmary Hospital (HIH). She progressed through diverse management roles: Nurse Manager, General Surgery Unit, Medical/Surgical ICU HIH, Medical/Surgical ICU and Neuro ICU VGH, Capital District Health Authority (HIH) Medical/Surgical/Neuro ICU; Acting Director – Cardiac, Emergency and Thoracic Portfolio (QEII).
Paula’s work has positively impacted the standard of pre-hospital, trauma and critical care that patients receive in Nova Scotia today. This work has also helped to establish Nova Scotia as one of the best-in-class within Canada.